Complaints

Complaints

Dear guests, In accordance with the law (Nar. Nov., No. 85/15), we inform our valued guests that they can submit their complaints about the quality of our services in writing to the following office address: Studio Bumble d.o.o. Senoina ulica 3, 14, 10 000 Zagreb or to an e-mail address: reservations@bumblebee-apartments.com We will deliver the answer to your complaint in written form, no later than within 15 days from the day of receipt of the complaint.